On today's episode, Carrie is interviewing Troy Dean. This is Troy's second interview on officehours.fm. Troy and Carrie are discussing project scoping and putting your business in the best possible position with the client that will make you (and your client) more successful.
Join me as indepdent web contract Jordan Rupp and I discuss what goes into a formalized discovery process for a web project.
In this episode, Carrie talks with Erin Flynn about Client Onboarding and how this process can be simplified by using templates and communicating regularly with your client.
In this episode, Carrie and Heather talk about Contact Relationship Management (CRMs) and how that applies to a freelancer or small agency. The discussion covers when you get that customer in the door and launch the project all the way establishing a retainer agreement with them.
In this podcast, Carrie interviews Brett Cohen CEO & co-founder of emagine, a digital agency located south of Boston, MA. Brett shares his insights of sales and marketing the “hard way” where there is no substitute for calling and meeting people face to face.
Marketing is simply building trust and empathy with a group of people by talking to them. - Paul Jarvis
You will never get the complete story from an email or a Slack message. - Karim Marucchi